FAQs
Can I walk in and buy cookies?
All orders are placed either online, via email, or over the phone. We do not have cookies available for walk-ins unfortunately.
Do you have specials or promos?
Sure do! All promos/specials will be posted on our Instagram page.
Do all of your products contain allergens like nuts, dairy, or wheat?
The Freaky Cookie products do not contain nuts. However, they are produced in an environment that comes into contact with food allergens like wheat, soy, peanuts, and/or tree nuts on a regular basis.
Because of potential cross-contact with allergens, we highly recommend that individuals with severe allergies to any of the food allergens listed above exercise caution and avoid consuming our products.
What is the shelf life of your cookies?
Minimum 10 days when stored in an airtight container at room temperature or refrigerated. Three months when stored in the freezer.
Proper storage is essential to maintain freshness, as cookies may dry out if not stored correctly.
Do your cookies contain any form of medical marijuana or cannabis?
They do not! I repeat, they. Do. Not! Just good ol’ cookies made from scratch.
I placed an order, when will it ship?
We ship Monday-Thursdsay. Cookies ship within 2 business days of receiving your order.
Do you have any gluten free or vegan desserts?
Unfortunately, we don’t at the moment. However, we’re always looking to up our game so keep those eyes peeled.
Any allergy info I should be made aware of?
All of our cookies contain traces of tree nuts.
Can I cancel my order once it is placed?
Check your order twice (or three times) because all sales are final.
Do you offer pick-up or delivery?
We do! Please feel free to give us a call at 877.527.8767 or email us at Hey@thefreakycookie.com